Communication Guidelines

Channel Guide

Channel	When to Use
Email	External communication, formal internal announcements, documentation
Slack	Quick questions, team updates, informal chat, sharing links
Call / Video	Complex discussions (3+ messages deep), sensitive feedback, 1-on-1s
Notion	Long-form documentation, project plans, meeting notes
GitHub Issues	Bug reports, feature requests, technical discussions

Slack Etiquette

• Use threads to keep channels tidy
• Use @channel and @here sparingly — never before 9 AM or after 5 PM
• Answer in public channels, not DMs, so others can learn
• Status: set to 🏝️ when on vacation, 🤒 when sick, 🎯 when in deep focus

Core Working Hours

9:00–15:00 — everyone should be available for meetings and questions during these hours.

Outside core hours, respect async communication. No expectation of immediate response.

Meeting Culture

• Standups: 15 min max, async updates preferred
• 1-on-1s: 30 min weekly with your manager
• Retros: 60 min every 2 weeks
• Always share an agenda beforehand
• End 5 min early to give people a break between meetings